SERVICE: REPAIR & WARRANTY FAQs
- Who do I contact to request service for my Pliant Products?
- Our professional team of service personnel is ready to help you with any questions or issues you may have. All requests and questions should be directed to our Customer Service department via phone (1.334.321.1160) or email (customer.service@plianttechnologies.com).
- Where do I ship my Pliant products should I need to send them in for service?
- All shipments should be sent to the following address and must include a Return Material Authorization Number.
- Pliant Technologies, LLC
Customer Service Department
Attn: Return Material Authorization
205 Technology Parkway
Auburn, AL 36830-0500 USA
- Do Pliant products have a warranty?
- Pliant products are warranted to be free from defects in materials and workmanship for a period of two years from the date of sale to the end-user, under the following conditions:
- How do I get a free second year of warranty?
- First year of warranty is included with the purchase.
- Second year of warranty requires product registration on the Pliant web site. You must register your products in order to get a second year of free warranty. You may register your products on our website HERE or simply send us an email with your company information and product serial numbers or invoice