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MicroCom XR FAQs

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MICROCOM XR FAQs#

  • How many users can a MicroCom XR system support?
    • The XR system can accommodate an unlimited number of users. As many as 10 duplex users or 9 full-duplex users plus an unlimited number of users communicating in a shared or listen-only mode, if necessary.
  • What does it mean to have a pack in shared mode?
    • All users operating in this mode are sharing a talk path and can talk one at a time. Communication remains full-duplex, but the talk button functions in a momentary (press and hold) method.
  • How many separate channels (conversations) can be had on XR?
    • 2 Channels
  • Can the Talk button be set to momentary on the pack?
    • The talk button can be used in a momentary method by pressing and holding the talk button while speaking. Upon release, the talk button will not latch or stay active.
  • What radio frequency does the MicroCom XR operate in?
    • 900MHz or 2.4GHz
  • Does the MicroCom XR require a basestation?
    • The XR requires no basestation and uses pack-to-pack communication.  Each system designates a pack to serve as the “master” pack to provide system timing and synchronization, but this pack may be user-worn.
  • If the primary master goes down or the battery is being replaced, can another unit take over as master?
    • Yes, but not automatically. Any pack can be designated as the master pack, but must be manually set within the menu of the pack. Only one master can be set up per system.
  • Will the system continue to work as expected other than losing connected ports if the master goes offline?
    • No, the system requires the master pack to be on for the rest of the system to operate.
  • Does MicroCom XR require a specific headset?
    • The XR is compatible with Pliant’s SmartBoom PRO and LITE electret headsets as well as a variety of specialty in-ear options suitable for a variety of applications and environments.
  • How long is the battery life?
    • 12 hours
  • How do I charge MicroCom XR batteries?
    • The XR battery can be charged within the pack via USB to Mini-USB or with an optional 5+5 Bay Drop-in Charger. The charger enables up to 5 packs and 5 additional batteries to be charged simultaneously.
  • Is the battery removable and rechargeable in the charger without pack?
    • Yes
  • Is the MicorCom XR compatible with the MicroCom M?
    • No, these models cannot be used together on the same system. However, the RF groups can be coordinated to collocate as two separate systems.
  • Can I use XR outdoors in the rain?
    • Yes, it is certified as IP67 for protection from water and dust and has been proven to work in harsh environments.

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